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Account Coordinator

Account Coordinator - Tipping Point Communications

Minimum Requirements

0-2 years of professional experience in marketing, communications, or related function Demonstrated ability to multi-task and juggle competing responsibilities Proficient in excel, social media content generation, posting, engagement and measurement Organic or paid social media experience a plus but not required Website development skills a plus but not required Creative design skills a plus but not required 2 or 4-year degree from an accredited university in public relations, communications, business administration, marketing, or related major. Computer: Proficient in MS Office – Excel, Facebook Business Manager, social media scheduling platforms. Experience with Webflow, WordPress or other website management tools preferred. Copywriting: Proficient in grammar and proofreading, produces engaging copy. Presentation: From communicating ideas to the team, to formatting for client-facing documents, information needs to be organized to capture attention and be visually appealing. Interpersonal: Whether it’s over the phone, by email or in person, this individual needs to be approachable, friendly, empathetic, and able to relate to people on different levels within the agency Time Management: Time management is crucial when meeting the demands and pressures of the team and clients, this individual needs to be able to work quickly and efficiently, without compromising on quality. Other Skills: Ability to perform basic math; understanding of basic accounting concepts (P&L, ROI, etc.) Excellent verbal and written communication skills with the ability to build relationships The drive and energy to manage multiple accounts while looking for new opportunities for growth within the clients’ accounts Ability to understand the clients’ needs and create solutions to meet their objectives High degree of professionalism Ability to multi-task and balance competing priorities under tight deadlines Extremely organized and detail-oriented

About This Job

Tipping Point Communications is seeking a highly motivated individual with strong people and
project management skills to support tactical day to day activities and help manage the life cycle
of our paid media campaigns. This role will work closely with our Back of House team (Agency
Traffic Architect and senior media supervisors).

The Account Coordinators focus will be on timelines, budgets and billing, job life cycle through the
agency, analytics and more. This junior role will focus on learning the building blocks of good media
strategy and the right candidate will have the potential to grow into a client facing role over time.
Success in this job will require an individual with strong people and project management skills and
someone who goes beyond usual approaches to solve problems and think outside the box.
This entry-level position requires a strong self-starter with the motivation to jump in and assist on
projects wherever needed.

Duties encompass but are not limited to:

  • Provide support for the Front of House Account Supervisors, including:
  • Assisting with pre-meeting client prep, agendas and deliverables
  • Attending client meetings and producing accurate and insightful conference reports
  • Provide support for the Back of House team
  • Maintaining media flowcharts
  • Routinely entering all campaign information from flowcharts into our project management software, Teamwork
  • Provide support to the PPC and Paid Social Expert with client reporting, including analyzing reporting data into actionable insights for our clients.
  • Oversee creative traffic and ensure that all materials are in-house prior to deadline and routed appropriately through the agency.
  • Assist in tracking buys/ orders, creative specifications development, etc.
  • Manage overall client budgets and projections process throughout the year; make sure that budgets stay on track and that all projects are billed appropriately.
  • Assist with the planning and strategy process by conducting target consumer research and analyzing findings.
  • Provide support to the accounts receivable and payable manager
  • Review, reconcile and research vendor statements for missing invoices, duplicate payments, open credits and communicate status with Accounting Manager
  • Assemble copies of vendor invoices and tear sheets as required for special client billing

Other duties:

  • Assist with answering phones, greeting guests, taking messages
  • Actively seek out areas for process improvement
  • Proactively advise Accounting Manager of all breaches in process
  • Special projects, as assigned by Accounting Manager

Send Applications to Kendall Jones, Agency Traffic Architect kjones@tippingpointcomm.com

Direct Support Professional – Sign on Bonus Up to $750

Full Time

Minimum Requirements

Position Qualifications: Competency Statement(s) Support a person's unique capacities, personality and potential Getting to know a person through assessment/discovery Promoting advocacy with the individual Facilitating personal growth and development Facilitation of supports and services Building and maintaining relationships Creating meaningful communication Develop professional relationships Exhibit professional behavior Show respect for diversity and inclusion Create meaningful documentation reports Education, training, and self-development activities Organizational participation Exhibit ethical behavior on the job Promote positive behavior and support Supports health and wellness Prevents, recognizes, and reports abuse Supports crisis prevention, intervention and resolution Supports safety Ensures safety of individuals during environmental emergencies Supports people to live in the home of their choice Supports active participation in the community Supports employment, education and career goal attainment Skills and Abilities: High school diploma or equivalent. Six months Human Service experience. Current valid NYS driver's license. Clean Background Check. A combination of training and experience other than the specified, if judged to be adequate for the job, maybe accepted by the President and CEO. Physical Demands: The position does require occasional standing, squatting, lifting of up to approximately 50 lbs. And frequent sitting.

About This Job

Click here to apply today!

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Counsel, coach and teach clients while providing supervision, training and assistance in accomplishing activities of daily living which include but are not limited to personal(bathing, brushing teeth, etc.), Social Skills, Recreation Skills, Community Skills and Domestics Skills. (Some residents require a change of depends)
Facilitates Residential Habilitation plans on a daily basis.
Coverage of all homes when requested/required.
Administers or supervises the administration of medications for clients in accordance with the residence medication policy. Must maintain medical certification at all times while employed.
Provides client residential habilitation services, counseling, and crisis intervention as prescribed by clients’ Individual Program Plan.
Initiates structured and unstructured recreational and leisure time activities consistent with the Individual Program Plan.
Maintains appropriate and up-to-date documentation for each client, including, but not limited to, Residential Habilitation notes, Clinical Progress Notes. Behavior Data Sheets, Program Travel Logs, Progress Data Reports, Progress notes and Monthly Summaries.
Responsible for the maintenance of the IRAs, i.e., housekeeping, laundry, lawn care, Snow removal (shoveling all exits/patios) etc.
Ensures the promotion of Independence, Integration, inclusion, and productivity among clients.
Ensures the delivery of the rehabilitative services or res hab goals.
Assists the Residence Manager in providing the clients’ dietary needs which includes but is not limited to meal preparation, meal planning, grocery shopping, etc.
Attends agency and staff education and training sessions as requested by the Residence Manager.
Attends monthly staff meetings to evaluate and promote the effectiveness of both the individual program and the general program.
As a mandated reporter you have a legal duty to report any unusual situations suspicions or witnessing of abuse involving consumers, to the Residence Manager in a timely fashion.
Responsible for calling three (3) hours in advance if not reporting for scheduled shift.
Adheres to agency program policies and procedures.
Abides by the Code of Conduct provisions.
Performs other necessary duties relevant to the position as requested by the Residential Coordinator.

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