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Cyber Monday sales surged, sending online shopping toward a single-day record as Amazon.com Inc. and EBay Inc. siphoned consumers from brick-and-mortar stores.
Online sales yesterday rose 21 percent from 2012, International Business Machines Corp. said in a statement. Retailers catering to smartphone and tablet users benefited the most, with mobile traffic accounting for 32 percent of site visits, a 45 percent gain from last year.
E-commerce is projected to be the bright spot of an otherwise tepid holiday season marked by the first Black Friday-weekend spending decline since 2009. While Internet sales may climb as much as 15 percent, more than three times faster than overall retail growth, they still account for just 14 percent of the total, according to the National Retail Federation.
Online spending increased 15 percent to a record $1.2 billion on Black Friday, according to research by ComScore Inc. Still, because of the in-store slump, total purchases fell 2.9 percent to $57.4 billion during the four days beginning with the Nov. 28 Thanksgiving holiday, according to a survey commissioned by the National Retail Federation.